Web Pros / Parachute

Parachute

By Web Pros · Free while in beta

The bug report button
your site is missing.

How many times have you filled out a form that just… didn't work? No error, no reply — you just gave up. Your visitors do the same thing, silently, and you never hear about it. Parachute is one script tag that puts a quiet "report a problem" tab on any site — so broken pages get flagged the moment they break, instead of costing you the customer.

Get your embed code → See how it works

Look in the bottom-right corner of this page — that tab is Parachute, running live. Try it.

The problem

Broken forms don't email you. They just lose you the sale.

A validation bug, a dead submit button, a checkout that spins forever — the customer shrugs and leaves. You find out weeks later, if ever. Parachute is the soft landing: when something breaks, they pull the cord instead of dropping out.

Without a way to report it

  • The form fails silently — no one tells you
  • The visitor leaves and doesn't come back
  • You debug blind, with no idea what page or browser
  • "Works on my machine" — because you can't see theirs

With Parachute

  • A quiet tab is always there to catch it
  • You get the message, the page URL, and the browser instantly
  • Reports land in your inbox and your tools via webhook
  • Visitors feel heard — even the bug becomes goodwill

How it works

One tag. Ninety seconds. Done.

1

Paste one script tag

Drop it before </body> on any site — WordPress, Squarespace, a raw HTML page, anything. No build step, no npm, no account for your visitors.

2

A quiet tab appears

A small, muted "Feedback" tab docks in the corner. It renders in a Shadow DOM, so your site's CSS can't break it and it can't break your site.

3

Reports come to you

A visitor types what broke; you get an email with the message plus the exact page, browser, and screen size. Wire a webhook to drop it straight into Slack, Linear, or a sheet.

The embed

<script src="https://parachute.chat/parachute.js" data-key="sk_live_your_key" defer></script>

That's the whole install. Toggle the widget on or off, restyle it, or change where reports go — all from your console, with no change to the embedded site.

What you get

Small, transparent, and out of the way.

Not a bloated survey pop-up. A safety net — there when something breaks, invisible the rest of the time.

The kill switch

Turn the widget on or off for any site from the console — it disappears within about a minute, no redeploy of the host site needed.

Email + webhook

Every report is emailed to your team and POSTed to your webhook — HMAC-signed so you can verify it's really us. Route it anywhere.

Context, automatically

The page URL, browser, viewport size, and referrer come attached to every report. No more "which page? what browser?" back-and-forth.

Yours to style

Label, color, and corner are configurable. Keep it neutral or match your brand. It renders in a Shadow DOM so it never fights your CSS.

Triage console

Every report in one place, per site. Mark them new → triaged → closed. See what's still open at a glance.

Lightweight & private

Under 10 KB, no third-party trackers, no cookies on your visitors. Domain-locked and rate-limited so it can't be abused.

Simple to start

Free while we're in beta.

Add it to your sites today. We're using it on our own — it's how we catch our own broken buttons.

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